Biktaka's Terms and Conditions

These Terms and Conditions constitute a legal agreement between Biktaka and each user of our platform. Biktaka biktaka is an internationally licensed online gaming and betting platform serving users in Bangladesh and across the globe.

These Terms and Conditions apply to Biktaka's website, mobile application, and all related services. By accessing our platform or using any of our services, you agree to be bound by these Terms.

Biktaka's Terms and Conditions have been drafted to ensure users in Bangladesh can understand them with ease. However, in the event of a legal dispute, the English version shall take precedence.

To create an account on Biktaka, you must register with accurate and complete information. Each individual is allowed only one account. Creating multiple accounts is strictly prohibited and may result in account termination.

All details provided at registration — including your name, date of birth, address, and mobile number — must be accurate. Biktaka may request additional documents for identity verification (KYC) at any time.

• Only one account per user is permitted.
• It is your responsibility to keep your account password confidential.
• Sharing your account with third parties is strictly prohibited.
• Any unauthorized access to your account must be reported to the support team immediately.
• Registering with false information will result in account suspension and possible forfeiture of your balance.

As part of its KYC process, Biktaka may request a national ID, passport, or other government-issued document. Identity verification must be completed before any withdrawal can be processed.

To become a member of Biktaka, you must meet all of the following conditions:

• You must be at least 18 years of age.
• Online gaming must be legally permitted in your country of residence.
• You must be of sound mind and participating in gaming of your own free will.
• You must play in your own name and on your own behalf, not on behalf of anyone else.

Biktaka is committed to verifying the age of all users. If it is found that a user is under 18, the account will be closed immediately and all associated transactions will be considered void.

Biktaka supports deposits and withdrawals via Bangladesh's most popular mobile banking services — Mobile Banking, Nagad, and Rocket. All financial transactions are carried out through secure, encrypted channels.

• Minimum Deposit: BDT 200
• Maximum Deposit: BDT 500,000 per day (subject to change based on account level)
• Minimum Withdrawal: BDT 500
• Withdrawal Processing Time: Usually 5–15 minutes
• KYC Verification: Mandatory before the first withdrawal

Biktaka only accepts payment methods registered in your own name. Transactions from third-party accounts are strictly prohibited and may result in account suspension.

To prevent money laundering, Biktaka follows international AML (Anti-Money Laundering) guidelines. Accounts may be temporarily suspended for review if any suspicious transactions are detected.

Biktaka regularly offers a variety of bonuses and promotional deals — including welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus comes with its own terms and conditions, which are clearly stated on the offers page.

General Terms for Bonus Usage:

• Wagering Requirements: Bonus amounts typically require 10x–30x wagering (specified individually for each offer).
• Duration: Bonuses must generally be used within 7–30 days of being credited.
• Game Restrictions: Some bonuses may be restricted to specific games or categories.
• Single Use: Each user may use each offer only once.
• Bonus Withdrawal: Bonus funds cannot be withdrawn until the wagering requirements have been met.

Biktaka reserves the right to modify or cancel any bonus offer at any time. Bonus abuse or attempts to claim bonuses through multiple accounts will result in forfeiture of all bonuses and may lead to account closure.

All games and betting on Biktaka are conducted in accordance with international standards. From Sports Betting to Live Casino, each game has its own rules, which are detailed on the respective game page.

• Once a bet is placed, it cannot be changed or cancelled (certain restrictions may apply to live betting).
• Biktaka reserves the right to void any bet where an abnormal outcome results from a technical error.
• If a match is cancelled in a sports event, bets will be refunded, subject to specific terms and conditions.
• In the event of an odds display error, Biktaka reserves the right to apply the correct odds.
• The RNG systems for all games are regularly audited by independent third parties.

Biktaka's Sports Betting covers cricket, football, tennis, basketball, volleyball, and over 50 other sports. You can also bet on esports tournaments including PUBG, CS2, Dota 2, and League of Legends.

The following activities are strictly prohibited on the Biktaka platform. Involvement in any of these may result in permanent account termination and forfeiture of your balance:

• Creating or managing multiple accounts.
• Using another person's account or allowing others to use your account.
• Using bots, scripts, or automation software to play games.
• Attempting to hack the system or exploiting security vulnerabilities.
• Bonus abuse or completing wagering requirements through artificial means.
• Conducting money laundering or other illegal financial activities.
• Harassing or defrauding other users.
• Bypassing identity verification using false information.

Biktaka takes the protection of your personal data extremely seriously. We follow international data protection standards and secure all information using SSL encryption.

We use your information solely for the following purposes:

• Account management and identity verification.
• Processing financial transactions.
• Customer support services.
• Fulfilling applicable legal obligations.
• Personalizing your experience (with your consent).

Biktaka never sells your personal information to third parties. For more details, please visit our Privacy Policy Read the page.

Biktaka is firmly committed to responsible gaming. Gaming should be a form of entertainment, not a source of financial stress. To support this, we have put in place a number of protective measures:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Loss Limit: Gaming will automatically stop once losses exceed a specified amount.
• Session Limit: Set a limit on how long you play in a single session.
• Cooling-Off Period: Take a break ranging from 24 hours up to 30 days.
• Self-Exclusion: Permanently deactivate your account.

For more information, please visit our Responsible Gaming Visit the page. If you run into any issues, our 24/7 support team is here to help.

Biktaka reserves the right to suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Engaging in fraudulent or illegal activities.
• Providing a false identity or fraudulent documents.
• Accounts inactive for an extended period (more than 12 months).
• Failure to meet age or eligibility requirements.

Users may also request account closure at any time through the support team. Upon closure, any available balance (excluding bonuses) will be returned subject to verification.

For any dispute or complaint, please contact our customer support team first. Our support team aims to respond to every complaint within 24 hours.

Dispute Resolution Steps:

1. Submit a complaint to the support team via live chat or email.
2. Our team will review your complaint within 72 hours of submission.
3. If unresolved, the matter will be escalated to senior management.
4. If needed, disputes will be referred to a neutral third-party arbitrator.

Biktaka is committed to fairness and transparency. We take every complaint seriously and aim to resolve issues as quickly as possible.

Biktaka reserves the right to update these Terms and Conditions at any time. For significant changes, we will notify users in advance via email or an in-platform notification.

Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms. We recommend checking this page regularly.